Tuesday 2 October 2012

A Typical Day at the Citizen's Advice Bureau

I have the sniffles, bad cold! Laptop still broken. Head pounding, all morning dealing with people who are making benefits claims, from the depressing to the pervy and so on. Last assessment walks in. Goes as follows:

Client wants to dispute parking ticket. Claims that the warden filled it in wrong. Proceeds to spend about ten minutes acting out his parking skills with chairs and drawing diagrams to prove innocence. I am the complete and utter professional, sit in chair, observe, stoic collected. Collapse laughing, he laughs along, we spend about another ten minutes laughing hysterically at each other. Look up online about his problem. Good news, he can contest the ticket. Feel strangely uplifted, such a nice man. Walls are very thin at CAB, other volunteers will probably think I've gone mad...

NB: the guy was actually in the wrong, his car was way out of the lines, he was just hoping to get a discount on the ticket because the warden filled it in wrong. It had his license number wrong and it claimed he was parked on yellow lines instead in actuality he was just way out of line in a parking space. So yeah, he was a bit of a cheating bugger. Hence the hilarity.

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